Where is my order?
Upon placing an order you will receive an email confirming that your order has been dispatched. If you would like to find out where your order is please email or call 0161 273 6789 to track your order.
What delivery options are available?
All our products are delivered via Royal Mail as standard. This service aims to deliver your goods within 2 working days when an order is placed before 2pm. Orders will require a signature upon delivery.
We also offer a TNT service for guaranteed next working day delivery, all orders must be placed before 2pm for this service.
We now deliver internationally, please contact us for rates and delivery options.
How do I return an item?
To return an item please contact us, call the BeneCare Direct team on 0161 273 6789
To return your item, please take the following steps:
1. Call or email us to notify us of an issue with the product.
2. Repackage the unused (tried on only) item in the original packaging.
3. Once we have received the returned product we will endeavour to reimburse/replace your order within 72 hrs. Please allow time for your bank to process this payment.
For any other quires contact BeneCare Direct
Please call 0161 273 6789 or email firstname.lastname@example.org for more information on our delivery services and rates.