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CHRISTMAS DELIVERY INFORMATION

Our last day for sending orders out will be the 23rd December, please note that we can't guarantee that these orders will be delivered before Christmas. For any orders placed...

Jamie Ryan | December 20, 2021

BeneNews: Products to Support Little Limbs
Kids get all kinds of bumps and knocks, but with BeneKidz products you can be sure that your little ones will be protected. Find out more about our specialised kid...
Alastair Stewart | October 25, 2018
How to safely return to training/the gym after an injury
Being out of training can be demotivating, but once your injury – or injuries – have healed, it might take a while to return to pre-injury fitness. Follow these steps...
Alastair Stewart | July 23, 2018
5 steps to minimise the pain of post-traumatic arthritis
Post-traumatic arthritis is an unfortunate side effect of serious injury, but there are plenty of ways to minimise pain and discomfort. Take a look at our article, which is full...
Alastair Stewart | July 16, 2018
Common misconceptions about recovering from an injury
“Rest is the best medicine.” “Stretch it out.” Sounds like smart advice for recovering from an injury, right? Maybe not. The advice you’re following could be doing more harm than...
Alastair Stewart | July 11, 2018
How to Relieve Rheumatoid Arthritis Pain
If you suffer from rheumatoid arthritis, changes in the weather can aggravate your pain. To help you stay comfortable and active, we’ve got some top tips to keep your discomfort...
Jamie Ryan | June 12, 2018
Support Guide: Getting the right splint or brace for your injury
The most important process during injury recovery is deciding on the right type of splint or brace to support you. There are many different styles, fits, and purposes to splints and braces –...
Jamie Ryan | May 9, 2018
GDPR- We’d love to stay in touch
At Benecare your privacy is our priority, and we always have (and always will) hold your personal data as if it were our own. We want to be clear why we...
Teresa Candau | April 30, 2018
How to Keep Fit When Resting An Injury
Recovering from an injury can be frustrating as well as painful. Taking time to build your strength back up doesn’t mean you have to be sidelined – there are plenty...
Teresa Candau | March 28, 2018
'Splinting & Casting everything you wanted to know'
This guide is useful to understand the difference between casting and splinting. It is important to highlight that every patient is different and people with the same injury could react...
Teresa Candau | February 7, 2018
New Year, New You… New Knee?
Being more active this year is probably lot of people’s New Year resolution but injuries can happen, and they often involve our knees. If you suffer with a knee problem or injury...
Teresa Candau | January 11, 2018
A big thank you to all our customers for 2017!
One more time, thank you for choosing us and being part of our history! We are committed to ensure our customers have access to the specific products they need, and to...
Benecare Medical | January 2, 2018
The best way to Survive Christmas!
It’s the holiday season – the time of year where families and friends get together to share meals and presents — along with stress, indigestion and some injuries.
Teresa Candau | December 15, 2017
Benecare supporting Mustard Tree
Christmas is a time of the year that the majority of us look forward to; it is an opportunity to bring together family and friends. It’s time to come back...
Teresa Candau | November 30, 2017

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Review of hand support

I ordered a small. I find it too long so that the hand support part bit is pushed forward. Also the fastenings are too long that they stick out and get caught in everything. I find them difficult to wear because of these issues.

Hi Dianne, thank you for your feedback. The same support is available in a 7' length, which might suit you better. The size you ordered refers to the circumference, not the length.
As for the fastenings, they can be trimmed to your preferred length once you've determined what works best.
You might find this alternative helpful:
https://www.benecaredirect.com/products/neoprene-wrist-support-7
We appreciate your comments and hope this helps!

As advertised

As advertised, prompt service , very good

Hi Andrew, thank you for your kind words! We're glad you’re happy with the service and product. If you need any further assistance, feel free to reach out.

Great, soft application and smooth colour

Thank you for your wonderful review! We're glad you love the soft application and smooth color of the tape. We appreciate your support!

Sizing

The product is good but there should have been a choice of size when ordering as i have not been able to use the size i receivef ((slim build fit limb 11.5”)

Hi Iona, thank you for your feedback. The sizes are detailed in the product description, and we've not had issues with them before. If the item is in resaleable condition, you can return it for a refund or request a replacement in the correct size. Please let us know how we can assist further!

It was not a half leg you sent me it was a full

It was not a half leg you sent me it was a full leg which is far too big I am not capable of returning it but it’s absolutely not acceptable

Hi Jean, thank you for your feedback. The size you received matches the product description—you ordered a long fitting, not a full leg protector. It seems there was a misunderstanding, possibly from not reading the description carefully. If the item is unworn and resaleable, we'd be happy to offer an exchange. Please contact us to arrange this. Best regards, BeneCare Direct

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